Lezersvraag: Goed nieuws van THAI Airways

Beste lezers,

Gisteren vond ik onderstaand bericht van Thai Airways in mijn mailbox. U moet weten dat ik begin 2020 een “goedkoop” ticket van Brussels Airport naar Khon Kaen Airport geboekt heb via Bangkok. Vlucht van Bangkok naar Khon Kaen inbegrepen. Vluchtdatum 9 juni heen en 23 juli terug.

Thai Airways plant terug te vliegen naar Brussel vanuit Bangkok.

Ik krijg 3 mogelijkheden om mijn reeds betaalde vlucht te gebruiken of te verzilveren. Behalve tijdens enkele drukke vakantieperiode kan een “compensatievlucht” zonder extra kosten aan Thai Airways geboekt worden.

Natuurlijk lijkt me dat goed nieuws. Alleen wens ik natuurlijk de quarantaine periode te vermijden en vraag me af of ik al zou kunnen boeken van 8 juni tot 22 juli (kan want start valt buiten drukke vakantieperiode).

Wat denkt de Thailandbloglezer hierover (kans quarantaine opgeheven)?

Hieronder de e-mail.

Groet,

Raf

18.dec.2020
Onderwerp: REQUEST FOR NEW TRAVELDATES
Van: “Reservations THAI” < [email protected]>
Verzonden: 17.dec.2020 16:35:21

Dear Passenger,
BOOKING REFERENCE : XXXXX
We hereby refer to the cancelled flights of THAI where you have selected for ticket extension (Option 1) via our website.
You have received a CVXB code linked to your ticket extension and we would like to know if you are ready to rebook your flights already?
For the smooth handling of your ticket extension, we kindly ask to select one of the 3 options :
1. Your new travel dates are known and you will travel during 28
th
March 21 – 31 October 2021
Please send the new departure and return date by return email.
THAI tentatively plans to operate 6 flights per week Brussels-Bangkok-Brussels (no flights on Wednesday) during 28 March and 31 October 21.THAI cancelled all flights between now and
27
th
March 2021.
The departure date need to be the same season as your original ticket. In case you have a low season ticket, then you can’t have departure during 2- 7APR21,26JUN21-15AUG21,30-31OCT21 which is peak season.
2. Your new travel dates are not known yet or you plan to travel during 1 November 2021- 31 December 2022 You can contact us back later with the new travel dates, the ticket extension code remains valid
for complete your travel latest 31DEC22.

THAI can only book your flights as from 11 months before your trip, so please send us the new travel dates later.
You don’t need to react to this email until your new flights are known or can be booked within 11 months before your travel dates.
3. You don’t know when to travel but your prefer to exchange the ticket extension into a travel voucher.
The value of your original ticket will be exchanged into a travel voucher on your name for the same amount, including taxes/fuel.
You don’t need to decide now when you want to travel as you have a travel voucher, valid to use till DEC22.
The travel voucher will be received by email within 3 weeks and you can use it for any
new booking on any THAI flights, worldwide till 31DEC22.
For any new booking on THAI with the travel voucher, you can send an email to any THAI office and use the voucher as form of payment.
The travel voucher can be refunded if not used at the end of its expiry date. If interested to exchange your ticket extension into a travel voucher, please kindly confirm by return email including your booking reference.

Thank you for your kindly cooperation.

Best regards,
THAI office Brussels